These Terms & Conditions govern your use of our website and our flooring installation, repair, and related services. By accessing our site or booking our services, you agree to be bound by these terms in full.
Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or interfere with the site’s normal operation. Any unauthorized activity, including attempts to damage, disrupt, or misuse the website, is strictly prohibited.
Service Agreements
All service bookings—including consultations, measurements, installations, and repairs—are subject to availability and confirmation. We reserve the right to accept, refuse, or cancel any request at our discretion. Specific details such as scope of work, project timeline, materials, and pricing will be clearly agreed upon in writing before any flooring work commences.
Client Responsibilities
You are responsible for providing accurate and complete information regarding your property, including subfloor conditions, room dimensions, and any existing damage. You must ensure safe and reasonable access to all work areas. Any known hazards, such as asbestos, moisture issues, or electrical wiring, as well as any homeowner association restrictions or special instructions, must be communicated before the scheduled service date.
Intellectual Property
All content on this website, including text, images, branding, graphics, and design elements, is owned by or licensed to us. You may not copy, reproduce, distribute, or modify any materials without prior written permission.
Limitation of Liability
We perform all flooring services with reasonable skill and care. However, we are not responsible for indirect, incidental, or consequential damages arising from delays, material availability, weather conditions affecting delivery or acclimation, or other factors beyond our control. Our total liability is limited to the amount paid for the specific service in question.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) resulting from your violation of these Terms or misuse of our flooring services—for example, failure to follow maintenance guidelines or allowing unauthorized personnel in the work area.
Governing Law
These Terms are governed by the laws of the state in which our business operates. Any disputes will be handled in the appropriate courts of that jurisdiction.
Changes to Terms
We may update or modify these Terms & Conditions at any time. The most current version will always be posted on our website. Continued use of our website or services indicates acceptance of any updated terms.